Administrator - Business Support


This vacancy is now closed


NorseCare, part of the Norse Group are Norfolk’s largest Care provider, delivering our services to a number of sites across the county. We support the dedicated service our operational teams provide with exceptional office support.

We are recruiting for a Business Support Administrator on a permanent, full-time basis. This is a fantastic opportunity for you to develop your career in a rewarding environment supported by an excellent team. 

As Business Support Administrator you will be responsible for providing professional and efficient administrative support to the Commercial Team including Sales, Facilities Management and Procurement.

You will be the first point of contact for all incoming telephone calls, and managing multiple inboxes alongside producing letters, mail merges and email communications as required.

Your Experience:

You will have previous experience working within an administrative role or customer service driven environment whilst also demonstrating;

  • GCSE (or equivalent) grade C (or Level 4) or above in three core subjects including Maths and English
  • Good understanding of Microsoft office including use of Word, Excel and Outlook
  • Excellent timekeeping and ability to meet deadlines
  • High levels of customer care

Our Offer:

Alongside a company culture that promotes the reinvestment in its staff and a company identity surrounding respect and trust, we also offer;

  • 25 days of Annual Leave per year (Excl. Bank Holidays).
  • Competitive rates of pay with excellent benefits
  • Enhancements for working weekends, Bank Holidays and additional hours
  • We will fully support your personal development to achieve your career aspirations through award winning training and courses paid for by NorseCare
  • An ethos centred around supporting are employees including access to free physiotherapy and chiropractic treatment
  • 24/7 staff helpline to assist with legal or financial information, as well as personal support and guidance
  • A DBS check and uniform, paid for and provided by us
  • A comprehensive induction programme
  • Regular learning and training reviews with access to our digital E-learning platform and our learning resource library
  • -Reward & Recognition scheme, including the opportunity to be awarded
  • Love2Shop vouchers and attend NorseCare’s Awards Ceremony
  • A fantastic Refer a Friend scheme
  • NEST Auto-Enrolment pension scheme (subject to eligibility)
  • Free on-site parking
  • Access to a Credit Union for excellent savings and loan options
  • Cycle to Work scheme

We reserve the right to close the vacancy once we have received sufficient applications, so please be advised to submit your application as early as possible.

Due to the high numbers of applications we receive for our vacancies, if you do not hear from us within 2 weeks of the date you apply, please assume that your application has been unsuccessful for this position.

Our core values are at the heart of everything we do. We expect all our employees to embrace and share our values:

               Compassion - Aspiration - Respect- Empowering