· To navigate and utilise the banking software and understand the internal transfer controls to direct funds to the correct client bank account
· Actively work with other teams in PMA in resolving queries.
· Downloading direct receipts from internet banking , posting to the tenant records and maintaining cash sheets for all client bank accounts
· Recording cheques, posting to the tenant records and preparing paying in slips to be collected by courier
· To make payments of rent to our Clients in a timely manner in accordance with client instructions
· To assist the Treasury Compliance team with bank reconciliations, investigating outstanding items and resolving queries
· Proactive approach to risk management ensuring risks are minimised and any issues are reported and resolved promptly.
· Maintaining a high level of customer service, meeting all SLA’s internally and externally.
No job description can fully cover every issue which may arise within the post and the post holder is expected to carry out other duties from time to time that are broadly consistent with those in this job description.
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