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· To work with the senior management team to support the delivery of client accounting projects. This will involve being able to complete and have an understanding of the tasks below which summarise the key client accounting tasks within the team:
o To ensure the maintenance of lease details on the database is performed in an accurate and timely manner.
o Maintain and update property service charge year end and budget information on the database.
o Work with internal stakeholders to monitor budget to actual and actively manage shortfalls in the service charge account and escalating as appropriate any exceptions.
o Client void management to ensure cashflow is maintained
o Carry out quarterly reviews of the service charge account with surveyor/facilities manager
o Complete REM elements of the Service Charge Year End workflow, working closely with surveyors and AY appointed accountants
o Produce monthly/quarterly client reporting in agreed formats in a timely and accurate manner. This will include production of Clients Statements, VAT reports, bank reconciliations, arrears reports and any other bespoke reporting that has been agreed up to review stage.
o Ensure all rents and insurance are paid over to client in a timely manner paying attention to any Duty of Care arrangements and the Non-Resident Landlord Scheme.
o Ensure settlement of VAT to deadlines
o Attend client meetings as required
o Responsible for the production of ad hoc and one-off charges for the recovery of costs as appropriate.
o Responsible for the timely recovery of utility costs and complete full reconciliations of the utility recharge account.
o Liaise with credit control/supervisor to assist in the recovery of all charges
o Production of all bank reconciliations for review and ensure any reconciling items are cleared monthly
o Liaise with cashiers to resolve queries
o Assist REM helpdesk in the resolution of ad hoc queries
o Responsible for the mobilisation and demobilisation of instructions working with the transition team
o Have a proactive approach to Risk Management both reputationally and financial
o Ensure all KPI’s and delivery deadlines are met.
The above list summaries main responsibilities to be carried out in the role but are not exhaustive. No job description can fully cover every issue which may arise within the post and the post holder is expected to carry out additional duties from time to time that are broadly consistent with those in this job description.
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