Business Unit
Property Management
Closing date
Contract type
Full time
Employment type
Fixed Term Contract







Job Description




Job Title

Client Accountant (Project – 1-year Fixed Term Contract)

Business Unit

Real Estate Management



Reports To

Director – Real Estate Management (based in Birmingham)


Company Overview


Avison Young is one of the world's fastest-growing commercial real estate firms. This growth is a testament to the commitment we’ve made to our clients and our employees. We’re different. We’ve designed our organization to be highly collaborative and focused on one thing: creating the best solutions for our clients to deliver long-term success.

The finance team within Real Estate Management (REM) are a key element of the overall REM Business Unit within Avison Young providing financial real estate management services on behalf of a broad range of clients.

We will continue to evolve, striving to meet the changing needs of our industry, our clients and our employees, but we will remain true to our values, culture and vision.



Overall Purpose of Job


This role reports directly into a Director in the Real Estate Management client accounting team.  The role requires knowledge of property accounting together with a good understanding of Service Charge accounting, VAT reporting, non-resident landlord schemes, implications of Duty of Care agreements, CIS and requirements of the RICS Professional Statement. The role will be project focussed and will suit an individual who can adapt their approach and manage a varied workload in a fast-moving environment whilst ensuring that key deadlines are met.


 The post will be based in the Birmingham office with homeworking.




Main Duties, Responsibilities & Accountabilities


·       To work with the senior management team to support the delivery of client accounting projects.  This will involve being able to complete and have an understanding of the tasks below which summarise the key client accounting tasks within the team:


o   To ensure the maintenance of lease details on the database is performed in an accurate and timely manner.

o   Maintain and update property service charge year end and budget information on the database.

o   Work with internal stakeholders to monitor budget to actual and actively manage shortfalls in the service charge account and escalating as appropriate any exceptions.

o   Client void management to ensure cashflow is maintained

o   Carry out quarterly reviews of the service charge account with surveyor/facilities manager

o   Complete REM elements of the Service Charge Year End workflow, working closely with surveyors and AY appointed accountants

o   Produce monthly/quarterly client reporting in agreed formats in a timely and accurate manner.  This will include production of Clients Statements, VAT reports, bank reconciliations, arrears reports and any other bespoke reporting that has been agreed up to review stage.

o   Ensure all rents and insurance are paid over to client in a timely manner paying attention to any Duty of Care arrangements and the Non-Resident Landlord Scheme.

o   Ensure settlement of VAT to deadlines

o   Attend client meetings as required

o   Responsible for the production of ad hoc and one-off charges for the recovery of costs as appropriate.

o   Responsible for the timely recovery of utility costs and complete full reconciliations of the utility recharge account.

o   Liaise with credit control/supervisor to assist in the recovery of all charges

o   Production of all bank reconciliations for review and ensure any reconciling items are cleared monthly

o   Liaise with cashiers to resolve queries

o   Assist REM helpdesk in the resolution of ad hoc queries

o   Responsible for the mobilisation and demobilisation of instructions working with the transition team

o   Have a proactive approach to Risk Management both reputationally and financial

o   Ensure all KPI’s and delivery deadlines are met. 


The above list summaries main responsibilities to be carried out in the role but are not exhaustive.  No job description can fully cover every issue which may arise within the post and the post holder is expected to carry out additional duties from time to time that are broadly consistent with those in this job description.



Desired Knowledge, Skills and Experience


·       Experience in property accounting is desirable.

·       Knowledge of basic accounting principles for example double entry, accruals and prepayments

·       Experience of working in a busy fast paced finance function. 

·       Ability to work as part of a team and contribute in a positive manner to the overall performance of the team.

·       Ability to manage and prioritize accordingly, and deal with high volumes of work.

·       Ability to delegate duties, manage and prioritise tight and conflicting deadlines.

·       Flexibility and commitment to completing the task in hand. 

·       Excellent interpersonal and presentation skills.

·       Strong analytical skills and problem-solving abilities.

·       Attention to detail skills to submit reports and reconciliations for review. 

·       Excellent communication skills and ability to work with a variety of stakeholders. 

·       Confidence to deal with all levels of seniority. 

·       Good work ethic with an energetic approach.

·       Advanced excel skills, ability to deal with and manipulate large quantities of data. 

  • Self-motivated to maintain output and able to work from home at times