· To ensure the maintenance of lease details on the database is performed in an accurate and timely manner.
· Maintain and update property service charge year end and budget information on the database.
· Working with your internal stakeholders, monitor budget to actual and actively manage shortfalls in the service charge account and escalating as appropriate any exceptions.
· Client void management to ensure cashflow is maintained.
· Carry out quarterly reviews of the service charge account with surveyor/facilities manager
· Complete REM elements of the Service Charge Year End workflow, working closely with surveyors and AY appointed accountants.
· Produce monthly/quarterly client reporting in agreed formats in a timely and accurate manner. This will include production of Clients Statements, VAT reports, bank reconciliations, arrears reports and any other bespoke reporting that has been agreed. This is to be reviewed by a Senior Client Accountant before submission.
· Ensure all rents and insurance are paid over to client in a timely manner paying attention to any Duty of Care arrangements and the Non-Resident Landlord Scheme.
· Ensure settlement of VAT in a timely manner
· Attend finance/accounts meetings both on and off site with your line manager.
· Responsible for raising ad hoc and one-off charges for the recovery of costs as appropriate.
· Responsible for the timely recovery of utility costs and complete full reconciliations of the utility recharge account.
· Liaise with credit control/supervisor to assist in the recovery of all charges
· Production of all bank reconciliations for review and ensure any reconciling items are cleared monthly
· Liaise with cashiers to resolve queries.
· Assist REM helpdesk with any queries that may arise
· Responsible for the mobilisation and demobilisation of instructions working with appropriate stakeholders.
· Ensure all KPI’s and delivery deadlines are met.
No job description can fully cover every issue which may arise within the post and the post holder is expected to carry out other duties from time to time that are broadly consistent with those in this job description.
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