Bus Driver Quality Monitoring (DQM) Assessor (London only)


Reports To: The Driver Quality Monitoring (DQM) Assessor, National Training Manager.

Job Overview: Driver Quality Monitoring (DQM) is based around covert driving assessments of bus drivers when they are in service. A DQM assessment indicates any aspect of driver behaviour that falls short of the requirements and expectations of passengers. Each assessment has a minimum of 20 minutes duration to it. Up to 12 assessments per day.

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